Digital Thread for Embedded Software & Diagnostic Data

Embedded Software Management needs to be integrated into Operations from Engineering to Production to Service.

We integrate your Software Engineering tool chain with your operations in ALM/ PLM/ERP/MES and diagnostic tools/flash stations – packaging your software and parameter data the way it is needed at downstream process events: Production & service, on & offsite, onboard & offboard. By this you gain full control and traceability of the effective software configuration along your processes.

Mass Customization of Device Software

Software & Parameter are critical components that require their own data logistics during production.

P&PM implements solutions for order specific generation and delivery of software packages to shop floor flash stations – including fault & exception management procedures. We integrate different sources for parameterization like ALM/PLM/ERP (customer order data for example) as well as test bench results as input for device configuration processes in line with software delivery.

Updating Devices at Sales & Service Events

Repair and modification events require the right and compatible software in the field. Also Sales events for "Software as a Product" require their specific operations.

P&PM implements solutions to maintain compatible Device Packages of software for usage in the field. Also, we provide solutions for data distribution to Diagnosis Tools / Device Type Managers for diverse business scenarios onsite / offsite, onboard and offboard. Our focus is on data management procedures: Definition & maintenance of relevant data packs and their delivery to field events. This includes the mastering of compatibility / dependecy matrixes as well as solutions for software campaign management integrated into your ALM/PLM/ERP/IoT processes.

Software Variant Coding

Products & assets are more and more customized via software parameters: The amount and complexity of parameterizations significantly increases - offering many significant business opportunities.

P&PM helps you designing and implementing solutions to manage software parameters: Definition of valid parameters / parameterizations, execution of mass parameterization in Production (using ODX or IODD for instance, integrated into your SAP Variant & Order Management) or technical clarification / effectivity control of software functions via parameter in aftersales (Software as a Product). Design and Implementation of Software Functions on Demand by Software Variant Coding. We are experts in managing the data for parameter events - integrated in your operations.

Diagnostic Trouble Codes & Signal Management

Defect codes, status information etc. become increasingly relevant: The more functions are implemented via embedded software, the more codes are needed to steer the interaction of your products with end users, service technicians, remote services etc.

P&PM helps you in designing and implementing solutions to manage fault & status codes together with the relevant measures and instructions. Our expertise in regards to software parameter management helps you defining rule based patterns to automatically determine the right measures depending on the fault code and the configuration / parameterization of your device.

Digital Twin for Diagnostic Data

A Digital Twin of Diagnostic Data provides several opportunities to support Service operations: Enhance quality and speed of flash events, sell retrofit packages of software & parameter settings etc.

P&PM designs and implements solutions to write Digital Type Plates (Characterization of the product, retrievable from the device) at Production & Service events and to capture the As Built / As Maintained Configuration of Software and Parameters into a Digital Twin (central / cloud based reference of your products/assets) - based on industry standards like ODX, IODD, OPC UA for instance. Digital Twins of Diagnostic Data can be leveraged at diverse business events: Technical clarification during after sales events as well as installation processes or restore events of complex devices in the field.